Privacy Policy
How MYDGID collects, uses, protects and deletes account, profile, lead, analytics and payment-related data.
1. Information We Collect
- Account data: name, email, mobile number, username, password hash and account preferences.
- Identity content: profile photo, bio, profession, links, services, portfolio, landing pages, event pages and uploaded media.
- Lead data: contact details submitted by visitors through your forms or pages.
- Usage data: page views, button clicks, device signals, IP address and security logs.
- Payment references: Razorpay payment or subscription identifiers, invoice references and plan status.
2. How We Use Data
- To create and publish your MYDGID identity and pages.
- To send OTPs, account notices, payment receipts and support messages.
- To process subscriptions, plan access and billing status.
- To provide analytics, lead history and dashboard controls.
- To protect the platform from fraud, abuse, spam and unauthorised access.
3. Public Profile Content
When you publish a MYDGID identity, the information you choose to show can be visible publicly at your MYDGID URL, QR code, social previews or shared links. You can edit or hide supported content from your dashboard.
4. Sharing With Service Providers
We share data only when needed to operate MYDGID, process payments, host the platform, send transactional communication, prevent abuse, or comply with law. Razorpay processes payment credentials under its own secure payment infrastructure.
5. Cookies and Sessions
MYDGID uses essential cookies for login sessions, security and account operation. Analytics tools may collect aggregated usage signals to improve performance and usability.
6. Data Retention and Deletion
Account and identity data is retained while your account is active. You may request deletion from the dashboard or by contacting support. Payment records and legally required records may be retained for compliance. Read the Data Deletion Policy for the full process.
7. Security
We use HTTPS, password hashing, prepared database queries, access controls and security monitoring. No system is perfect, so users should keep passwords strong and private.
8. Your Choices
- Update profile and page content from the dashboard.
- Request correction, export assistance or deletion by contacting support.
- Unpublish supported public content where the dashboard allows it.
- Contact us for privacy concerns at support@mydgid.com.
Need help with this policy?
Contact MYDGID support for account, billing, privacy, or security questions.
Contact Support