Data Deletion Policy

Last updated: March 2026

Girijee Tech Innovation Private Limited respects your right to control your personal data. This policy explains exactly how account and data deletion works on the MYDGID platform — including timelines, what gets deleted, and your recovery options.

1. Your Right to Delete

As a registered MYDGID user, you have the right to request permanent deletion of your account and all associated personal data at any time. No questions asked.

2. How to Request Deletion

From your Dashboard:

1. Log in to your MYDGID dashboard
2. Go to the Settings tab
3. Scroll to the bottom — find Delete Account section
4. Enter your registered email address to confirm your identity
5. Click "Request Account Deletion"
6. You will be logged out immediately and a confirmation email will be sent

Via Email: Send an email to support@mydgid.com from your registered email address with the subject line: "Account Deletion Request — [your username]"

3. Deletion Timeline

4. What Gets Deleted

Upon permanent deletion (after the 30-day recovery window), the following is completely erased:

• Your account credentials — email, hashed password, mobile number
• Your card data — name, profession, bio, tagline, services, appointment slots
• All uploaded files — profile photos, portfolio images, cover images, intro videos
• Card analytics — view history, button click data, visitor information
• Lead capture submissions — all leads received through your card form
• Notification history
• Referral data associated with your account

5. What Is Retained (Legal Requirement)

Certain data must be retained after deletion for legal and regulatory compliance under Indian law:

6. Recovery Process

If you change your mind within the 30-day recovery window:

1. Email support@mydgid.com from your registered email
2. Subject: "Account Recovery Request — [your username]"
3. We will verify your identity and restore your account within 2 business days
4. All your card data, portfolio, and leads will be fully restored

Important: After 30 days from deletion, recovery is not possible under any circumstances. All data is permanently erased.

7. Search Engine Cache

If your MYDGID card was indexed by search engines (Google, Bing, etc.) before deletion, cached copies may remain in search results for a period after deletion. To remove cached pages:

• Google: Use Google Search Console's URL Removal Tool
• Bing: Use Bing Webmaster Tools Content Removal

MYDGID automatically removes your card URL from our sitemap.xml upon deletion, which signals search engines to de-index your page.

8. Third-Party Services

Deleting your MYDGID account does not automatically delete data you may have shared on third-party platforms (Instagram, LinkedIn, WhatsApp, etc.). Please manage your data on those platforms separately.

9. Contact for Data Deletion

For all data deletion requests and questions, contact us at:

• Email: support@mydgid.com
• Subject: "Account Deletion Request — [your username]"
• Response time: Within 1 business day