Cancellation Policy

Last updated: March 2026

This policy applies to all paid plans on MYDGID, operated by Girijee Tech Innovation Private Limited (GSTIN: 19AALCG7598M1Z0).

1. One-Time Activation Fee

The one-time activation fee of ₹599 + 18% GST = ₹706.82 is non-refundable once your card has been activated and made publicly accessible, as the service is delivered immediately upon payment. If a technical issue prevented activation after payment, contact us within 48 hours at support@mydgid.com.

2. Monthly Subscription

After your 30-day free period, a recurring subscription of ₹99 + 18% GST = ₹116.82/month is charged via Razorpay auto-debit. You may cancel anytime from Dashboard → Plan → Cancel Subscription.

• Subscription remains active until the end of the current billing period
• No further charges after cancellation
• Card is automatically unpublished at the billing period end
• All your data is preserved permanently — reactivate anytime

3. What Happens After Cancellation

4. Account Deletion vs Cancellation

Cancelling your subscription keeps your account and all data intact. To permanently delete your account and data, use Dashboard → Settings → Delete Account. Account deletion is subject to a 7-day processing period with a 30-day recovery window.

5. Contact

For cancellation queries, email support@mydgid.com. We respond within 1 business day.