FAQ
Questions users ask before creating a MYDGID identity.
Clear answers about digital identity, pricing, QR sharing, profile setup, pages, payments, privacy and support.
General
What is MYDGID?
MYDGID is a digital identity and business presence platform. It starts with one shareable identity link and can grow into a professional profile, link-in-bio page, landing page, event page, lead capture and business presentation system.
Who should use MYDGID?
Professionals, creators, local businesses, shops, doctors, photographers, coaches, teachers, agencies and organisations that want one clean link for profile, proof, contact actions and campaigns.
Is this only a digital card?
No. A digital card is one use case. MYDGID is positioned as a wider digital identity system with profile, QR, proof, lead, landing and event workflows.
Do I need technical skills?
No. You can create and manage your profile from the dashboard without coding, separate hosting or domain setup.
Plans and Pricing
What plans are available?
MYDGID has Free Identity, Pro Identity at Rs. 99/month, Growth Pages at Rs. 249/month and Business Suite at Rs. 499/month.
What is included in Free Identity?
A starter public identity link, basic profile, QR sharing and core contact actions.
When should I upgrade?
Upgrade when you need stronger profile presentation, portfolio proof, analytics, lead capture, landing pages, event pages or larger business capacity.
How are payments handled?
Paid checkout uses supported Razorpay payment options such as UPI, cards, net banking and wallets when available.
Features
Can I get my own MYDGID URL?
Yes. Your identity URL uses the format mydgid.com/yourname, based on username availability.
Can I add WhatsApp, phone and social links?
Yes. MYDGID is designed to make contact actions easy to find and use from one profile.
Can I create landing pages?
Yes. Growth Pages includes one landing page and Business Suite includes up to five landing pages.
Can I create event pages?
Yes. Growth Pages includes one event page and Business Suite includes up to five event pages.
Can I use QR codes?
Yes. Your MYDGID link can be used as a QR destination for visiting cards, counters, packages, posters and campaigns.
Trust and Support
How do I contact support?
Use the contact page, email support@mydgid.com or WhatsApp the support number shown on the contact page.
Is my data safe?
MYDGID uses secure access controls and HTTPS. You decide what profile details are publicly visible.
Can I delete my account?
Yes. Review the Data Deletion Policy or contact support for account deletion requests.
What should I prepare before setup?
Prepare your profile photo, short bio, services, contact details, social links, portfolio images, proof, business hours and any landing or event details you want to publish.
Still have a question?
Contact support with your username, page link or issue details and we will guide you.
Contact Support