Payment Terms

Last updated: May 2026

These terms apply to free and paid MYDGID plans.

1. Pricing

There is no activation fee for publishing the Free Identity profile. Paid plan pricing is displayed clearly before checkout.

2. Payment Gateway

Paid plan payments are processed securely by Razorpay. MYDGID does not store card, UPI, or net banking credentials.

3. Accepted Payment Methods

• UPI apps such as PhonePe, Google Pay, Paytm and BHIM
• Debit cards, credit cards, net banking and supported wallets
• Other Razorpay-supported payment methods shown at checkout

4. Billing Cycle

• The Free Identity plan has no activation fee and no recurring billing.
• Paid subscription billing starts only after a user chooses a paid plan.
• Paid trials, renewal dates and recurring billing terms are shown before Razorpay checkout.
• A grace period may apply on failed paid subscription payments before paid features pause.

5. Payment Receipt

A payment receipt is automatically sent to your registered email after every successful paid transaction. For receipt corrections, email support@mydgid.com.

6. Failed Payments

If a paid subscription payment fails, Razorpay may retry the payment and MYDGID may notify you by email or dashboard notification. If payment remains unresolved, paid features may pause. Your Free Identity profile and saved data remain safe.

7. Disputes

For payment disputes, contact support@mydgid.com within 30 days of the transaction. We aim to resolve genuine disputes within 7 business days.