MYDGID Refund Policy — Simple Explanation

Here is MYDGID's refund policy explained in plain language.

Paid Subscription Upgrades

Paid subscriptions unlock advanced MYDGID features for the selected billing period. If a technical issue prevents access to paid features after payment, contact support@mydgid.com within 48 hours for resolution.

Monthly Subscription (Rs. 99/month)

Monthly fees are non-refundable for the current billing period. Cancel anytime to stop future charges. No refund is issued for the month already paid.

Exceptions

If MYDGID fails to deliver the service due to a technical error on our side, a refund or credit will be issued. Contact support@mydgid.com with your payment details.

How to Request a Refund

Email support@mydgid.com with your registered email address, the transaction ID, and the reason for the request. We respond within 1 business day.

❓ Frequently Asked Questions

Can I get a refund if I cancel my subscription?

No refund is issued for the current billing period. Future charges stop immediately upon cancellation.

What if MYDGID had a technical issue and paid features did not work?

Contact support@mydgid.com within 48 hours and we will resolve the issue or review a refund or credit under the Refund Policy.

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